Report issues using the Issue Tracker

Issue Tracker:
Have to log in with my original Frontier account, then facing a double captcha check. Are you serious? Is this some top secret NSA stuff or what.
What's next, 50 push-ups with video evidence before being allowed to enter the sacred "issue tracker"?
 
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Does anyone actually look into the bug Tracker? or do they get expired ? even with video or photo evidence . Its a little disheartening to a player who spends the time to report issues providing detailed screenshots and or videos and then nothing and after a few months expired ?? just because its not voted on doesn't mean its an issue .
If there is noone looking at it get rid instead of filling me with hopes that my game will be fixed .
 
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Does anyone actually look into the bug Tracker? or do they get expired ? even with video or photo evidence . Its a little disheartening to a player who spends the time to report issues providing detailed screenshots and or videos and then nothing and after a few months expired ?? just because its not voted on doesn't mean its an issue .
If there is noone looking at it get rid instead of filling me with hopes that my game will be fixed .
Disheartening? Join the club ...

when-is-the-issue-tracker-going-to-be-looked-at
 

Ozric

Volunteer Moderator
I have found two bugs today.

I have worked it out why sometimes you can't create an issue. It's because there is a minimum character limit of 30 characters for both the Description, but also the Reproduction Steps section.

There is no indication on screen there is a limit for the Reproduction Steps, so people just think it's broken and give up. This also applies to adding invalid characters to the Reproduction Steps section.

Also

Enter a title for your issue and go to the next screen where it checks for similar issues. If you then edit your title on that screen (the similar issues update), when you go through to the next screen the 'your hardware' section is missing.

1617135612032.png


If you try to submit the issue, the summary screen is blank.
 
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I have given up trying to use the bug tracker its just not worth reporting anything if it doesnt get voted on it gets expired even when there is evidence . I just hope Fdev will fix the bugs after the Odyssey drops , which will be the priority til August then it will be xbox Odssey so possibly this time next year .
 
Issue tracker submission is broken for me.

I see the issue is being looked into. I will await my submissions for another day. Thanks.
 
Having problems with taking missions and them not showing active missions and so cannot do any missions or cancel them:( Totally stupid.
 
I've literally never been able to complete the process and after reading this thread and the character limit, I thought I'd give it another shot by elaborating more on my Permanent "Yellow Adder" connection issue.... at least to the best of my ability which would be .... "Ummm boot up game into "Yellow Adder" error message" then add fluff text to reach 30 characters if needed. I havent been able to play the alpha for the last 4 days cause of my Yellow Adder error and the support ticket says to use issue tracker.... sooooo I'm a bit at defeat at this point.

Today I tried and was presented with this...:
Source: https://i.imgur.com/eVFH9or.png
 
The support pages won't load for me. Even when I try to sign in it stays the same screeen. Useless when you need some help like I do.

My SRV cannot be lauched from ANY of my ships.

Please help me because after I submitted an item on the issue tracker when I looked up after pressing submit numerous times it was not there anymore.

Now my FSS wont work anymore since I stupidly installed the Alpha for Oddysey it seems to have broken everything in the main game and can I unsinstall it......Not a chance in Hell.

Please Frontier bring back the bug reporting forum. That at least got a look at from time to time. The bug reporting website is broken along with my base game.

My last resort will be to wipe my saved game and reinstall it and become an experienced noob. That thought is getting some serious consideration.
 
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